Clients do not seek to change reinsurers and brokers unless they are given little choice. Even when frustrated, clients often avoid change and it’s easy to understand why. Changing reinsurers and/or brokers is not simple and can cause confusion, wasted time and be disruptive to their business and operations. Here are five reasons clients desire to maintain stability and security with their reinsurer and reinsurance intermediary/broker.

NO. 1: EXCELLENT SERVICE & RESPONSIVENESS: We believe it’s all about you, the client. First and foremost, our purpose is to serve the client since we believe it’s all about you. Thus, our core aim is to “Put You First” with the client being the chief cornerstone of our relationship and dedicated team standing with you to achieve your goals through a “trust partnership”. Our goal is to educate, enlighten and empower our clients for greater success beyond what they can do on their own. We do this through an open interactive exchange, dialogue and collaborative thinking to build an advanced Reinsurance Program for maximum protection at the least cost.

We work very hard to serve the client first and our commitment can be summed up by these simple words:

DO THE RIGHT THING, FOR THE RIGHT REASON, IN THE RIGHT WAY! We focus on and carry this commitment out by …..

• Attention To Detail – We focus on the small print for bigger and better client results

• Providing Alternative Solutions

• Recognizing That One Size Doesn’t Fit All – No cookie cutter approach

• Ability To Move Quickly

• Keeping You Informed and Updated – Timeliness and you can’t outgrow us

ATTENTION – PAY ATTENTION TO THE DAY-TO-DAY:  By paying attention you have the assurance and evidence that we care. Today’s clients expect us to respond promptly and professionally to their needs and to have a real sense of urgency. They expect us to deliver relevant, accurate, and timely products. They expect us to keep them well informed of pertinent market developments. Additionally, what clients want is that we anticipate and advise them of not only what’s needed but that we know why it’s needed. In other words, to recommend solutions and to explain why it’s needed to justify a risk selection with the right results.

Clients have a comfort level in our ability to look at the small print, so they don’t have to. So a Reinsurance Policy correctly constructed eliminates many disputes and problems proactively.

NO. 2: COMPETITIVE COST & LOW EXPENSES – BUYING REINSURANCE FOR EACH CLIENT: National Risk Advisors serve as reinsurance buyers for substantial firms and healthcare corporations. Our organization has a thorough knowledge of healthcare, reinsurance laws, customs, markets, rating, analytics and contracts to best guide you in your purchase based on over 30 years of individual hands-on experience.

You will find that Reinsurance is a live and interesting subject, is built on your unique risk needs and requirements and you will discover and receive practical benefits. We first focus on the client’s needs by listening and understanding your goals. Part of our work is to advance, deliver and achieve the best rates possible.

Through National Risk Advisors, the best brokerage service/consulting is yours to command for maximum savings, comprehensive protection, competitive rates/cost and rewards. In the end, we want you to have the best Reinsurance Program possible on a complete and comprehensive basis, and in a cost-efficient manner.

APPROACH:  Out of the scores of different policies available, we help select those that most closely meet your needs, and then modify them still further, if necessary. By this method, you get an individual and customized reinsurance program that fits your firm and budget.

This approach is the basis of the many services we offer clients. There are real advantages to you in these services, in having your reinsurance program planned and bought by a buyer who knows the reinsurance business and its many complexities, and who always represents you and no one else. Moreover, our compensation is not an extra fee from you, but a fee paid by the reinsurer.

NO. 3: COMPETENCY & KNOWLEDGE: OUR GOAL IS TO UNDERSTAND YOUR BUSINESS:  Clients expect us to learn and to know their business and industry, they expect us to become better able to identify risk issues over time. Additionally, clients clearly look to us to ask probing and insightful questions to reveal their wants and issues of concern to them.

ADVISE – GIVE GOOD ADVICE: Clients expect us to provide excellent, cost-effective brokering services and to harness our market knowledge and clout for their benefit on a consistent basis. At the same time, clients again and again want us to listen first, and then to offer them advice and counsel to protect their interest. As their advisor and advocate, they want us to develop innovative, relevant and meaningful solutions for them and to continually adjust this counsel over time to be current and keep pace with their changing needs and risk.

We take an advisory focus by collaborating with our clients as your advocate to carry out your plan and strategies. This involves creative thinking and thinking outside the box for solutions that work. We strive to give right advice at the right time – not too early, not too late.

We also believe that if a Reinsurance Program is designed properly from the beginning, then many problems are avoided in advance. Over the years, we’ve learned that no amount of negotiation can overcome a poorly designed policy or rate pricing, making it imperative to get it right at the outset.

NO. 4: MAKING YOU A TOP PRIORITY: By using our perspective, we can show client options that you might not otherwise have seen. Thus, as a competent reinsurance broker, we have no “pet policies” for sale or married to any one solution. Rather, we listen to you and are guided by your risk needs, input and vision. Our aim is to work solely for you and not for any reinsurance company. Our commitment and entire job are to serve the client in the efficient negotiation and purchase of every type of healthcare insurance/reinsurance, to advise the client on all reinsurance matters, and to assist in collecting their claims accurately and promptly.

No client is ever a “small fish” but rather a link in the chain of doing what’s right for each client consistently and openly. We want to work as hard for the smallest client as the largest in buying reinsurance that works for you. This is why we employ the “Burger King” approach ~~~ have it your way!

NO. 5: TRUE PARTNERSHIP & TEAMWORK: PARTNER – FORM A PARTNERSHIP WITH ME:  We’re expected to treat clients as carefully as we treat our prospects, we’re expected to work closely with the client to accomplish mutual objectives. But clients want more than that. They want us to “have their back” and to continuously improve the impact of that partnership by adapting to each other’s changing needs and wants. They want National Risk Advisors to build even higher levels of trust and candor. This is what a “trusted partner and advisor” does.

TEAMWORK – OFFER A TEAM OF QUALITY PEOPLE:  Clients expect a strong relationship with their service team and to be their advocate to the marketplace. They expect us to possess solid skills and to daily demonstrate a deep commitment to them. Beyond that, clients want National Risk Advisors to serve them through a team of quality people with a high degree of integrity, commitment and timeliness. A team that brings together the needed resources and expertise to offer current ideas, approaches and solutions. Vital Reasons You Benefit from National Risk Advisors as Your Trusted Partner:

• Specialized expertise vs. generalized advice makes the difference as firms drill down to the finer points of risk and overall cost of risk. 

• We concentrate our efforts to determine and pinpoint exactly where your real risks reside.  This enables you to receive state-of-the art solutions that are both cost efficient and practical in protecting you from both the “known” and “unknown” risk.

• Net Cost analysis provides risk stratification of best cost from a financial perspective to make the most informed decision on program benefits and pricing.  This also provides consistency for more predictable and affordable renewal rates as you will have good, average and bad loss years. 

• Capitalize on Our Industry Experience – Receive over 150+ years of reinsurance experience as former reinsurers for greater insights, direction and management of your Reinsurance.

• Market clout, reinsurer representation at the C-Suite level and leverage, produces best cost/best coverage.  Client’s benefit from our national presence and perspective to best assist them.

• You gain our value-added partners at preferred pricing to best contain your claims and medical spend.  Our goal is to help you save money or make you money.

What You Will Find – Working Together: Our Commitment & Dedicated Services – We believe you will find within National Risk Advisors key elements to propel your firm forward by delivering results while protecting your assets and earnings.

• Know-how, Experience & Expertise

• Attention To Detail and Responsiveness

• Analytics and Risk Stratification To Pinpoint Needed Solutions

• Ability to Identify Key Loss Drivers

• Decision Points Based on Net Cost Analysis

• Proper Risk Planning & Advice

• Breadth and Repertoire of Services Needed & In Depth Resources

• Quality Thinking & Timeliness

• Commitment & Diligent Effort

• Market Relationships and Clout

We also believe that excellence is never an accident. It is always the result of high intention, sincere effort, and intelligent execution by dedicated professionals committed to the client. Excellence represents the wise choice of many alternatives and factors but it is choice, not chance, that ultimately determines your goals, results and destiny.

Our Promise …. is to work with and serve your firm well by eliminating the risk “uh-ohs and what ifs” while always having your back and best interest at heart.

While you can never eliminate or prevent risk problems, whether great or small, you can prepare and plan to minimize their financial consequences and turmoil created to your operations. Reinsurance and the above strategies acts as a good financial shock absorber to take the sting out of unexpected and unforeseen high-cost medical claims. At National Risk Advisors we want to partner with you as your risk advisor to make your success more likely and smooth out any bumps and potholes along the journey from many unknown risks in the healthcare world.